Reference

How alasbet Handles Your Personal Data

At alasbet, your personal data belongs to you — we collect only what we need to run your account, process your deposits via DANA, OVO, GoPay and QRIS…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions protectedAccount deletion on requestNo third-party data sellingEncrypted data storage
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alasbet How alasbet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to access, correct, or delete your personal data, our privacy support team is available 24 hours a day, seven days a week.

Live Chat Reach our privacy support team directly through the live chat widget on alasbet.
Email Support Send detailed data requests to [email protected].
In-App Form Open Account Settings on the alasbet app or mobile site, then select Privacy Request.
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

We have built alasbet around a clear principle: your data is used to serve your account — not to be packaged or shared beyond what your transactions require.

Encryption at Every Layer

All data you submit — login credentials, DANA wallet IDs, OVO transaction references — is encrypted using TLS 1.

Cookie Policy Transparency

We use session cookies to keep you logged in and analytics cookies to understand page performance.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication via SMS or authenticator app.

Data Retention Schedule

We retain account data for as long as your account is active plus a post-closure period that depends on local…

Third-Party Access Limits

Payment processors — DANA, GoPay, OVO and QRIS gateways — receive only the minimum data needed to complete a transaction.

Your Right to Request Changes

You can request a copy of your stored data, correct inaccurate details, or ask for full account deletion by contacting…

Your Privacy Policy Questions, Answered

Below are the questions we hear most often from account holders in Indonesia about how alasbet manages personal data, cookies, payment records and account closure. If your question is not listed here, reach our privacy team via live chat at alasbet.xyz any time of day.

We collect your name, email address, date of birth, and the payment method identifiers you register — such as your DANA or OVO wallet ID. We do not collect data beyond what your account and transaction flow requires.

We share transaction reference data with payment processors like DANA, OVO, GoPay and QRIS only to clear your deposit or withdrawal. We do not sell or share your personal profile with marketers, advertisers or data brokers.

After account closure, we retain your data for the minimum period required by applicable financial and regulatory rules, which depends on local law. Once that period ends, your data is permanently and irreversibly deleted from our systems.

Yes. Send a data-access request to [email protected] or use the Privacy Request form in Account Settings. We will compile and deliver a full copy of your stored data within 72 hours of receiving your verified request.

We use session cookies for login continuity and analytics cookies to measure page performance. You can adjust or withdraw your cookie preferences at any time through your browser settings or our on-site cookie preference panel.

Your DANA, GoPay, OVO or QRIS wallet identifiers are stored in encrypted form using AES-256 encryption. We retain only the reference token needed to process future transactions — not your full payment credentials or PIN.

Contact our privacy team immediately via live chat on alasbet.xyz, available 24/7, or email [email protected]. We treat all data-concern reports as high priority and begin investigation within four business hours of your report.

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